A colleague of mine that happens to be an iPhone user but had to get a Verizon BlackBerry for work decided to write down his thoughts on the BlackBerry Storm. I posted his commentary below and would like to know what you guys think…
I am what Apple people would call a recent switcher but I converted from the Apple iPhone 3G to the Blackberry Storm. I have been an extremely happy iPhone user since it released nearly 18 months ago. I suffered through all the bugs, dropped calls, user interface issues, and many other issues. I got the Blackberry because I had to switch to a corporately managed phone plan on Verizon and the Storm is the closest experience to an iPhone I could get.
The Calm before the ‘Storm’
While I waited for my Storm to arrive I used a BlackBerry 8830.. In the following paragraphs I’ve chronicled my initial experiences, both as a business and casual user of my BlackBerry Storm. I am tolerant of technology and understand that bugs are part of technology and I trust that good companies will sort out the bugs quickly. In many cases I’ve outlined where I feel the Storm/Verizon could have learned from its iPhone/ATT competition.
The User Interface Experience:
For starters the BlackBerry is by no stretch of the imagination a good multimedia device. If you have used an iPod, Zune, or even a DVR you will see the flaws within seconds of using this device. Let’s start with syncing, using the Blackberry Media Manager leaves much to be desired. My goal was to have podcasts sync to my mobile. Something I frequently did with my iPhone. Syncing did not work so I had to manually copy content to the SD card. There is no visual indicator in the player for what content is new, which is critical when managing podcasts that update on a scheduled basis. The iPhone managed podcasts almost like a playlist where all new episodes from specific show are displayed under a single node. On the Storm you have a flat list view. This would be great if all podcasts followed a universal naming convention thus order of new to old shows exists rather randomly.
Fast Forward and Rewind are not obvious or accurate. To access the control, tap the glass and media timeline appears. Now press the glass and move the slider to the desired location, another press sets the position. For me this second press often jumped the track forward or backward 2-5 minutes.
Most podcasts have a setting to ‘remember playback position’ thus if you jump between shows it will always resume there you left off. This is not available in the blackberry player thus all shows restart from the beginning. These shortcomings are driving me to purchase a Zune or iPod touch for mobile media, so much for the 8GB microSD card!
Many of the noted items are network specific and are not tied to the iPhone nor Storm. May be deceiving for some readers.
Although he seems a bit biased towards the iPhone I can a agree with a few of the things that he says.
The Media Player on the BlackBerry Storm not only sucks compared to the iPhone or the iPod, it sucks when compared to cheap $30 MP3 players that you can pick up at Wal-Greens. Hopefully someone will comeout with a good Media Application for the Storm casue the one built in truly is bad.
I have to completely disagree when it comes to Apples Crap Store I mean App Store. 95% of what is on there is useless. There are plenty of free weather applications for the BlackBerry and the BlackBerry App Store is supposed to be coming at the beginning of the year.
An excellent comparison that opened up my eyes, and it sounds like this guy’s trying hard to remain neutral.
“I like the way the phone handles SMS/MMS but there is no quick way to call a contact from the SMS.”
This is not true… At least not with the 4.7.0.75.
If someone sends you an SMS all you have to do to call them his click on their callback number or name, then press the menu button and hit send.
I can see his point on most of the other stuff… Long read but you can tell that they put the Storm through the paces.
I am sorry… I meant to say press the menu button and hit CALL
(Completely off topic, but I think that this is a WordPress plugin that allows you to edit your own comments for a short time after you post them…)
Hey Kells,
I updated to the latest OS, but I still don’t seem to be able call someone that has sent me an SMS. When I hit the menu button from the SMS message screen, Call isn’t one of the options.
RIM really needs to focus on multimedia. I expected them to be a lot further with this (Storm) than they are right now. Windows Media Player (WM) and iTunes (iPhone) completely blow this out of the water still.
Think I’ll be waiting for the Storm 2, one thing I’ve had to learn with Verizon and RIM working relationship is patience.
@ Norman
You can do it but RIM really needs to improve the interface.
If the callback number is an actual number just highlight it and hit the menu button. You will see Call as an option.
If the Callback number is an actual contact name from your address book, well, this is where the interface breaks down.
You still need to select the name, however, it will not highlight as does a number. Click on the contact name in the callback number field and then hit the menu button.
You should still see Call as an option…
I’ve been running both the iPhone and Storm, and to this point I enjoy both devices, but for different reasons. While I’d love to give a review and give my 2 cents, with the upcoming update soon to be released ‘officially’…I’m holding off. There’s an obvious gap between the devices, and it’s just a matter of who closes that gap the quickest and more importantly, the best. I didn’t expect the Storm to be the multimedia device that the iPhone is, but I didn’t expect the iPhone to be a strong email device either. I’ve even been using MobileMe to gain the full experience on the iPhone as I beat up the Storm for emails and data to see if it even compares to my usage on a BB device prior to getting this model. I’m eager to see the updates from RIM/VZW and how often they come out as feedback is given.
Having myself defected from the iPhone to a BlackBerry I can tell you that there is a simple solution might make you happy. Use your BlackBerry Storm for messaging and email. Use your iPhone as an iPod.
I didn’t switch from the iPhone to the BlackBerry because I had to, but because I have fat fingers and couldn’t type effectively plus I listen to music all day and was running my battery down.
I got a BlackBerry for work and kept my iPhone for play but what I noticed was that over time I started giving out my BlackBerry number more and more because it was easier to text on and it got really confusing telling people to call me on one number but to text me on the other.
I killed the plan on my iPhone a few months ago and really just use it like as an iPod Touch. I’ve got the best of both worlds.
I have being using an iPhone for a long period , but change to LG Dare a few days back. I am glad to tell you that with the features available in LG Dare it definately wins the race amongst the two. You can also check a video review of the phone at cellphones84.com
I had the Storm for a week now and so far i liked it. I’ve used Blackberry devices for over 4 years now and i cant say theres much that i dont have. I found out the shortcuts for music (side keys, volume keys), after customizing it i am pretty happy with the results. I can’t say that i miss the physical keyboard now, it took a few days but im liking the touch feature. I upgraded to .75 version and my problems have gone away. I’m an easy person to please so for me this phone does it all.
I agree that the multimedia application needs much improvement. I also think that RIM to listen to your comments and make adjustments.
I had absolutely NO problems with syncing. If iTunes wasn’t so “protective” then ANY song I have could be transferred to the BB. BUT since there are certain “protective” features that iTunes have put on their music I am FORCED to play it only on Apple products. This I think is kinda crappy. I paid for the song, hence I own it and should be able to play it on any medium I wish. Since you already have an iPhone I don’t see why you would go and purchase yourself an iPod Touch or Zune….that makes absolutely NO sense.
As far as weather and stock apps they are available on the BB. They may not be initially installed, but if you do a search for them online you’ll find they are available and free. I use The Weather Channel app.
Google Maps is available and works great on the Storm.
Favorites on the contact list is available – just create a list called favorites OR you can set up your call log to list by most called, txt, etc.
The more you play around with the Storm you’ll find tips/tricks that you didn’t know were available. I just recently learned that if I hold my finger over a contact name OR subject it will do a search for those terms and list all conversations (e-mail, txt, etc) that fit the search.
Overall I appreciated this review and agree was as unbiased as possible.
Well the both phones have their pros and cons but for me I prefare the Storm..
Google Maps works well for me but I would agree the GPS features is not functioning.
I love my storm but this article highlights some of the pains of being an early adopter.
If anyone develops applications just write a music management application.
The storm seems to require extra clicks here and there where other devices just have the options available on the main screen. I think the model is different. Blackberry wants you to read the users guide to learn. Apple wants it to be obvious so no users guide is necessary. Simple is nice but Blackberry is more robust for all users with a bit of effort
Norman, you can make calls from a received SMS. When you open the message just hit the “call” button. It dials instantly. If you have any text selected it will not work though. Tap the users name at the top of the screen to deselect all text and try the “call” button again.
Using the green “call” button negates having to hit the menu and then touch “call contact”. Just another way to avoid using the touchscreen when you don’t have to.
I thought the Bold and storm were great devices when used in a business environment. not sure how many people feel podcasts or music are a determining factor when buying a business device. If we wanted to give out I-Pod’s and cameras to our employees then we should do just that.
RIM dont change a thing on these devices…. perfect…..
or you could just hit menu and go to call right under delete dam its not that hard learn your phone and plus you cna get e mails while on the phone and it has gsm but in the states its pointless to run should out it on xev thats why sometimes your bars go to 0 and then back up realy fast its searching for the other sats.
The issue is (if you use the SMS enough) that the CALL feature (green button) only works if you have a single SMS message, not a string of them. It’s not easy to be on the run and scroll down all the way to “call contact” – either that or I have a different upgrade than everyone else (yes, I did the update). The “CALL” option is way down the list and takes three scrolls. Most phones, even the cheapies, allow you to just hit SEND to call when in SMS mode. The Storm doesn’t. It’s really the only feature I hate about the storm, as it’s so cool in other ways – but it’s a HUGE drawback for me and very frustrating.